Frequently asked questions

Which are the 6 races I need to complete?

You will need to complete;

• Caldera Coaster
• Forbidden Reach Rush
• Iskaara Tour
• River Rapids Route
• Tyrhold Trial
• Wingrest Roundabout

Click the name of the race in the addon to create a map pin for that race.

Do I need to unlock The Forbidden Reach to do these races?

Yes, you will need to do the initial starter quest, to unlock Forbidden Reach - This should take around 5 minutes. Check out a guide here.

Why are my times Invalid?

We found a bug with the addon allowing users to submit advanced times, rather than the basic we're looking for. You will need to complete each individual course again, for us to grab your personal best time - Don't worry, your current basic race-times won't be reset, you just need to get to the end screen of the race for the addon to validate the in-game data.

I've updated my addon and submitted my times, I'm now missing from a race leaderboard?

You would have forgotten to finish that particular race, for us to grab your best time. Please run it again, and the addon will grab your best time and validate.

I submitted all my times previously, but I'm no longer on the global leaderboard?

Unfortunately, we encountered a bug forcing us to update the addon to a newer improved version. If you update your addon, complete every race just once and submit your updated string... you will appear again! Don't worry, your current basic race-times wont be reset, you just need to get to the end screen of the race for the addon to validate the in-game data.

Am I doing the advanced courses, or the basic ones?

We would like all competitors to do the basic courses, and see who can shave the most time off each one!

Why am I not showing up on the global leaderboard?

You need to have completed all 6 Races to appear on the global leaderboard, you will however appear on the individual courses if you have submitted those times.

Can I win multiple times with different characters?

Unfortunately no, we have tied the addon to your battlenet account, to ensure we get a fair spread of winners!

I live in a territory not eligible for prizes, can I still win?

Yes, anyone is free to enter the competition, however we are limited on where we can ship the prizes. If you were to win, you’re welcome to have the prizes shipped to a location within the eligible territories, and self-organize shipping to your ‘main’ location separately.

Do I have to share my scores on social media using #KDGP?

Nope, it is completely optional however we’d love to spread the word about the competition and bring it back in the future.

My addon isn’t working, how do I fix it?

If you’ve encountered a bug we haven’t seen before, please do get in touch at [email protected], and we’ll do our best to solve everything right away.

If I submit my information anonymously, how do I know if I've won a prize?

Even if you’re submitting your information anonymously, we will collect your contact details to ensure we can get prizes shipped to you.

Can I submit times on different characters?

Your times are submitted account-wide and the name displayed will stay the same and the character you first submitted on.